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Lets Go Maldives
TICKETING & OUTBOUND OFFICER
JOB DESCRIPTION
JOB REQUIREMENTS
| Jobs Function: | Administrative | Jobs Availability: | Full Time |
|---|---|---|---|
| Jobs Level: | Mid | Offered Salary: | Negotiable |
| Jobs Location: | 1st Floor, Lets Go Tower, M.boaddoo Haveeree Hingun, Male' 20-025, Maldives | Min. Experience Year: | 1 to 3 Years |
| Academic Qualification: | Bachelor | No. of Openings: | 2 |
| Deadline: | December 21, 2024 (4 days ago) | Preferred Gender: | Any |
Ticket Issuance: Handle the issuance, re-issuance, refunds, and cancellations of both international and domestic flight tickets as per customer requests.
Customer Support: Act as the primary point of contact for customer inquiries, including travel bookings, itineraries, and ticket-related concerns, ensuring professional and timely assistance.
Outbound Travel Support: Collaborate with airlines, hotels, and travel partners to arrange outbound travel packages and confirm bookings.
Outbound Travel Support: Collaborate with airlines, hotels, and travel partners to arrange outbound travel packages and confirm bookings.
Administrative Support: Manage customer profiles, invoicing, and ensure all documentation is accurate and accessible.
Service Delivery: Provide top-quality service to all clients, resolving any issues promptly and professionally.
Reporting: Prepare daily, weekly, and monthly reports on ticket sales, service delivery, and customer feedback for internal review.
JOB REQUIREMENTS
Experience: 1-3 years minimum in a similar role.
Language Proficiency: Advanced English (C1) and fluency in the Dhivehi language (preferably)
Skills: Strong organizational, communication, and problem-solving abilities.
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