Job Post has already been expired and hence apply procedure has been disabled. Please search another job at rojgari sanjal. Search Jobs
Tck Tck
CALL CENTER REPRESENTATIVE
JOB DESCRIPTION
JOB REQUIREMENTS
| Jobs Function: | Call Center Agent | Jobs Availability: | Full Time |
|---|---|---|---|
| Jobs Level: | Junior | Offered Salary: | Negotiable |
| Jobs Location: | Baluwatar, Kathmandu | Min. Experience Year: | Freshers |
| Academic Qualification: | Secondary(SEE)/(SLC) | No. of Openings: | 2 |
| Deadline: | December 12, 2024 (15 days ago) | Preferred Gender: | Any |
We are looking for a customer-focused Call Center Representative to join our team. This role involves managing customer inquiries, handling orders, coordinating with the kitchen, and monitoring social media platforms to ensure seamless communication and service delivery.
Handle inbound and outbound calls efficiently, responding to customer inquiries and concerns.
Receive orders via phone and social media, accurately recording details, and communicating them to the kitchen team.
Coordinate with the kitchen for order status updates and communicate with customers on estimated delivery times.
Manage and monitor TCK's social media pages for order intake, customer inquiries, and feedback.
Provide accurate information about offers.
JOB REQUIREMENTS
Fluent in English and Nepali.
Strong verbal communication and active listening skills.
Ability to handle stressful situations and customer concerns.
Excellent problem-solving abilities and attention to detail.
Basic computer skills.
Handle multiple orders and inquiries efficiently.
Share Job Post
